Claire Knowles

Claire Knowles

Human Resource Management Professional

Comprehensive 34 years experience in large manufacturing organization (DuPont Company) with Personnel Management, Labor Relations, Benefit Administration, Compensation, Administrative Services, Contract Administration,  Purchasing, Traffic/Shipping, Training & Development, Safety, Health & Environmental Services.  Adept at communicating and dealing with people: Principle-based Management; Contract Bargaining; Certified in Mediation; Certified Personal and Life Coach. Particularly strong in women’s issues. Passionate communicator/workshop presenter and author of numerous newsletters and published articles.


Empire State College (SUNY) – B.S. Business, Management & Economics
Concentration: Human Resource Management. & Labor Relations 1993


Certified Personal/Executive Coach – National Institute for Clinical Application of Behavioral Medicine (NICAMB)

Dispute Resolution/Mediation – Better Business Bureau – for internal application within DuPont Company

OSHA Certified Trainer – OSHA #501 Voluntary Compliance Safety & Health

OSHA 1910 Process Safety Management – Certified Internal Auditor – administrative compliance – DuPont Company

ISO 9000 Quality Standards (Internal Auditor – DuPont Company)

Professional Experience

2006 – Present
Buffalo Niagara Partnership – Women to Women Mentoring Program

2004 – Present
Creator/Owner of Lights On and Lights On Workshops

2003 – Present
Co-Founder and Director of The Center for Self-Organizing Leadership, Inc

2000 – Present
Independent Consultant – Richard N. Knowles & Associates, Inc and Partner in The SOLiance Group

2006 – 2010
Subcontractor – AmTrust North America Insurance CompanySmall Business Workers Compensation/Safety Compliance Auditor

2002 – 2006
One of three-member HR Advisory Group to Personnel Manager, Municipal Government – City of Niagara Falls, NY

DuPont Company, Niagara Falls and Buffalo, NY