Workplace Stress

There is a lot of stress all around us – in our personal and workplace lives.

The war in the Ukraine, inflation, gas prices, groceries, apartment rents, and the mass shootings are a few examples. This stress affects us all in one way or another. It feels as if everything is under some sort of threat. Do we have to make churches, schools, grocery stores, playgrounds, offices, factories and even homes hard targets to try to protect ourselves? Stressors are many – negativity is high.

In previous posts I have talked about the need for situational awareness. This is so important for all of us. It is a first line of defense. We also need to take basic precautions around our homes being sure that we have taken reasonable precautions like having bright, outside lighting, keeping doors locked, picking up packages from our front porches, etc. When we go out to mix in big groups like bars and night clubs, or events, or any gathering, we need to ask ourselves if this is the right thing for us at that time.

stress in the workplace

When we are at work, we need to be cognizant of everyone that is feeling stress and preoccupied. Things we say or do may be taken in the wrong way. People may have short tempers. Some will be hurrying and careless. We each need to avoid contributing more stress to the situations.

All this stress and preoccupation makes us vulnerable to our own mistakes and errors. I tend to make poorer judgements when I am stressed like another driver and I did recently – we had a fender bender. Fortunately, there were no injuries other than egos being beat up. Preoccupation like this at work can lead to injuries and incidents as well. Perhaps the biggest threat we face is our own impatience and anxiousness.

For me, I need to slow down a little and ask myself what I am doing to be able to do the next task correctly. Do I need to take a deep breath to clear my mind before I do the next thing? Am I centered before starting the next conversation? Am I paying enough attention to what is going on around me so I do not cause problems and get someone hurt? Am I trying to select the correct words for the next conversation so I do not cause unnecessary troubles? Is one of my friends or coworkers feeling stress and do they need some extra kindness from me?

The number of road rage incidents is going up as well as the severity of the violence in these incidents. I need to be more aware of my own behavior. Small things I do may cause someone else to get angry. I need to keep my phone put away. I do not want to be caught up in one of these road rage incidents, so I need to be sure that my speed is appropriate, and I am not driving aggressively. I need to be sure to leave plenty of space between me and other cars and not to crowd people as I give way to my stress and start hurrying.

These are tough times for all of us. Stress levels impact all areas of our lives. We need to be kind to ourselves and others to help relieve the stresses a little.

Signs of Hope

Many of you reading my posts know how highly I value using really good processes for participation in our workplaces, sharing of information, building trust, and helping people to find meaning in their work. (Having meaning in one’s work helps to lessen work stress!) Over the last 50 years of my work in the field of Leadership, I have gradually seen progress in this participative and meaningful way of working. While there are plenty of bad examples of leadership, I am seeing improvements taking place. More people are talking about working this way. Some recent articles in Professional Safety, the journal of the American Society for Safety Professionals, have begun to talk about this. Other business journals are also talking more and more about this.

There is a growing awareness that our traditional top-down management approach is not up to the rapidly changing and more complex world. I have even seen some recent papers indicating that some of the professionals in government are more aware of the need to recognize and use ideas like Ross Ashby’s Requisite Variety, Complexity and Reflexivity so we can lead, learn, and think more clearly and effectively about how work is being done. It is heartening to me to see this participative progress!

I urge all of you to work on expanding your own leadership thinking so that you can also be more effective in your own work, and as you lead others. It has been extremely important for me in my own journey over the last few generations. I urge you (also) to learn about and practice situational awareness – for your safety and for others. If you have questions, please contact me at 716-622-6467 or send me an email.

Remember, it takes Leadership to improve Safety.
It takes being “aware” to notice what’s happening in your surroundings.
It takes de-stressing measures to bring calm to the moment.

stress in the workplace

 

Leadership: Moving Through the Mire … to a Better place

We are living through a period of extraordinary uncertainty. Our safety and our Leadership is in flux.

Two renowned scholars and two McKinsey experts recently illuminated the leadership imperatives of our time:

  • bringing people together,
  • energizing forward progress, and
  • reimagining normalcy.

This is exactly what we embrace with our Partnering through Collaboration Leadership Approach (at RNKnowles & Associates).

Stress in the Workplace

The COVID mess has driven us onto new and different ground. The virus, the vast amounts of conflicting information, the on-again off-again edicts, the shortage of workers, and the supply-chain problems are forcing everyone to rethink what and how we conduct our businesses. On top of this, we still must maintain our standards of safety, quality, and total performance. With such high levels of complexity, no one knows how to do all of this.

For the businesses having to impose and enforce all the edicts, we wind up pitting ourselves against each other. For example, suppose someone must be let go because the edict required vaccination and the person refused it for good health reasons, and then the edict is blocked in court the next day. What do we do? We can bring the person back to work, but then other, new changes are imposed. What then? How do we handle the pay issues? It goes on and on. These stressors are intense in our workplaces today.

Finding a Workable Way through this Mire

With everything changing around us, we must find a way to take control, and make sense of what we do. Perhaps we need to shift our way of working from a top-down, hierarchical approach to one of opening up and partnering with the people. Talking together and working out our problems, as partners, is extremely important.

Our top-down approach is faced with lots of questions. Who knows the “right” answers? What are the rules today? How do we operate our businesses for the good of everyone? Are we supposed to force people to get COVID vaccinations when some people have already had COVID and are immune or have some health issues that make having a vaccination dangerous? Is Management trying to force things and the people are resisting because they do not want to get pushed around? Is Management just an extension of the Government?

No one person knows the answers. Yet, when we partner, we can do a lot better. You do know your own workplaces and the people who work there. Collectively, you know what is best for you, and what will keep you from splitting up into various factions. You know the playing field you are on. Talk together so everyone has a good picture of what you are trying to do. Talking and sharing is important because everyone has a different picture. In sharing, a clearer picture can be developed by all.

partner through collaboration in leadership

Partnering through Collaboration (Leadership Approach) is your Guide

As you talk about developing a clearer picture of your new playing field, let the conversation move on to trying to figure out how to manage yourselves on this field the best you can. Your goal is to help each other get through all this confusion so everyone can work safely, people can keep their jobs, and your business do the best it can. Develop some co-created agreements about how you are going to manage and deal with problems so things can be the best they can be. Listen to everyone and explore the best ways to work together in these difficult times. In having this conversation, you are establishing the ground rules for working together as partners. Be open to the constant need to pay attention to what is happening around you so you can be resilient and flexible as things change.

Having developed a clear picture of your playing field and co-creating how you’ll play in these confusing times, to go and do what needs to be done. Do the work, adjusting together as you go. Help each other, share information, treat everyone with respect. Avoid blame and fighting which will tear you apart.

No one know just the right answers, so you will have to develop your own as best you can. If you just default to today’s edicts, you’ll have to change them tomorrow when some new edict is issued. Take control of your destiny as best you can.

the road to successThe goal is to get through all this safely, keep your people and business thriving and active, building stronger relationships for partnering and working together. This is a tough challenge, but who knows your workplace and the people better than you. You can work things out together.

Remember these 3 tenets of Partnering through Collaboration (Leadership approach):

  • Understand the big picture – What’s your frame of reference?
  • Continually Build Relationships with all people
  • Share Information…openly, widely, often, in various ways

We at Richard N. Knowles and Associates help the people in organizations to develop partnering with our Partnering Through Collaboration approach. It is a specific Leadership process that we can teach you to utilize as you move through your stressors. We have a long, successful track record in this work. You can move forward quickly. To learn more about this, please give us a call at 716-622-6467 and see our web site at www.RNKnowlesAssociates.com. The calls are free.

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