Reducing Workplace Violence and Building a Better Place

All of us, together, make a difference in the safety and the lives of our co-workers.

When Claire Knowles, Robin Nagele, and I (NageleKnowlesAndAssociates.com) are asked to come into an organization to help them reduce the risks of workplace violence and develop an active shooter protection plan, we have a good selection of options for them to consider, ranging from a comprehensive training and development plan to a bare-bones introduction. We see workplace violence ranging from a simple lack of respect to harassment to bullying to fighting and even murder, and our offering covers the range. Workplace violence can happen from the inside (bullying, harassment incivilities) and from the outside (perpetrator entering the workplace with intent to do harm). It covers Psychological Safety and Physical Safety.

we need to all work together for workplace safety

However, many people see this whole subject from a wide range of perspectives. It is very unlikely that an active shooter situation will develop here so why bother? Well, according to the Bureau of Labor Statistics in 2019, 761 people were murdered at work. Homicides were 454 and suicides were 307. This is the fourth highest cause of workplace fatalities. Could that happen here? It is a myth if you think it can’t happen in your workplace.

Harassment and bullying are HR problems and not often considered safety problems–but they are because they impact psychological safety. They can lead to people making mistakes and getting hurt. Lack of respect, harassment and bullying are just little issues (unless you are the target) so why spend the money? According to the Bureau of Labor Statistics in 2019, in addition to the 307 suicides, there were 313 drug overdoses at work. What was the impact of harassment and bullying on these people? Their psychological safety is hugely impacted. There are all sorts of ways to try to talk your way out of these sorts of issues. But there is a big impact on both the people and the businesses’ profits.

In the unlikely event of an active shooter situation, people can be killed and injured, the business will be shut down as a crime scene, the bad publicity runs rampant, and the regulators and lawyers will be all over the place. Your relationships with your people and customers will be a shambles. This results in huge losses.

When the business leaders tolerate lack of respect, harassment and bullying, the workplace is not psychologically safe, and people stop talking together and sharing information. This costs a lot of money in grievances and HR meetings, etc. It also costs a lot in missing the possibility of new business opportunities that are discovered as people talk together about how the business is doing and find new ideas for new opportunities emerging from their conversations.

We can all come together and address the elimination
of all forms of workplace violence.
Let’s pull together and make it happen for the good of us all.

Building a Better Place – We can do this Together!

There is so much bad news of workplace shootings, conflict of all sorts in our cities and streets, police and other citizens being killed and the endless arguments in our governments at all levels that it is tempting to just try to shut everything off and pretend nothing is happening. It feels as if we are in chaos with no good answers to be found.

But there are many good people in our cities and states, in volunteer organizations, in our governments and businesses. We need to rise above all this noise and strife. I believe that most people want to live good, safe lives, to raise their families, to seek life, liberty, and happiness. We want this in our private lives, in our homes, towns and cities as well as in our places of work where we spend so much time.

We can each make a positive difference in our homes, neighborhoods and at work. We can look for the good we each have to offer and make connections. We can have conversations together about how we are doing. We can talk about the little things that matter and connect us. We can show caring for each other and kindness. We can value our differences without trying to force them onto someone else. We can do this at work where we spend so much time together. We can find our common purpose and build on that.

As all of you readers know I have a great concern about leadership and workplace safety. When we build a more harmonious workplace the levels of anger and frustration drop. We can treat each other as real people and not some object to push around. We can build a better workplace with co-created principles and standards of behavior.

I know we can do these things because we did this at the plants where I was the manager and in the businesses in which I consult. When we co-create our principles and standards, working together with respect and listening, sharing information freely, helping people to see that their work is important, the levels of anger and frustration drop. I have seen this many times over. When this happens, more and more of the time we are focused at doing things right and the total performance of the organization improves. We can learn and grow together so our levels of knowledge and understanding go up. Fewer injuries and incidents occur. Total quality of our life and the products we make get a lot better. I have seen this happen over and over. We can do these things if we want to do them.

Our leaders play a big role in this by setting the standards and modeling the positive behaviors that are so important. We all watch our leaders and those with integrity and a caring heart are those we most admire. Their behaviors and the words they use set the way for us all.

However, we all have a role to play. We can all be winners as we pull ourselves up. Sometimes, it is not easy, but we can all do this with courage, caring, concern for each other and commitment to the dream of a better world.

If you do not do this, then who is going to do it? It rests on each of us.

make a difference in the safety and the lives of your co-workers

Announcing: New Edition – Hot off the Amazon press!

“Guide to Reducing the Risk of Workplace Violence”

Guide to Reducing the Risk of Workplace ViolenceOur new comprehensive guide, revised and updated, is now available on Amazon.

It is the “Gold Standard” in providing people who are concerned about reducing all sorts of violence in their work places. The guidance ranges from a hostile workplace to bullying to sexual harassment to threats to fighting and even to murder.

Some safety professionals do not see workplace violence as a safety issue, but if you stop to reflect a moment, you’ll see that these sorts of behaviors distract people from their work. Distractions lead to safety problems. When the behaviors are acute, someone can get hurt or even murdered. The leading cause of death in the workplace for women is murder or suicide. The third leading cause of death in the workplace for men is murder or suicide.

Our “Guide to Reducing the Risks of Workplace Violence” is a must read for all who are interested in creating a safer workplace! All HR groups should read, understand and share this critical information so that everyone can learn about the hazards of workplace violence and their role in helping to create a safer workplace. Safety and Security people – it is all in here, including active shooter protocol and situational awareness. And, it is a no-brainer for Supervisors – this comprehensive guide covers the gamut!

Check it out here on Amazon!

Wishfully Thinking that Violence Will Not Happen Here is No Longer Acceptable

As we interact with a lot of people in different businesses, we continue to be amazed at the number of businesses that do not know about this problem or do not want to know about this problem.

do not turn your back on violence at the workplaceOne director of a large organization of various businesses was completely unaware of the problem among their members. This is amazing since the statistics show that problems like bullying and sexual harassment are occurring in way over 50% of the organizations in our country. Apparently none of the businesses in this organization feel it is important to think about and discuss.

When business leaders turn their backs on this problem and try to avoid it, they are putting their people at unnecessary risk and costing their owners a lot of wasted money. This ignorance or indifference results in tolerating bad behavior like the lack of respect among all the people. With a culture of disrespect, bullying and harassment people avoid talking together about the important issues they are facing. No new ideas are generated. Learning stops. Frustration and violence build. This sort of indifference creates the culture where people are afraid and do as little as possible. Over time, a person who has suffered years of bullying or harassment can very easily become your home-grown active shooter. Management shares a lot of responsibility for this breakdown.

Understanding workplace violence prevention means leaders need to look at both the physical safety/security side and the psychological safety side of one’s business, organization and teams. Call us 716-622-6467 to learn more or send me an email.

 

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